Support Knowledge Base

Clearing Anomalies - Start a New Period End

Log into WINTMS and on the menu, go to ADMIN and then Period Ends. Highlight each Work Rule and then select Start New Period. Ensure the dates are correct and press OK. Repeat for each Work Rule.

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T&A 8 licence expiry and renewal

License Expiry: Typically, T&A 8 licenses expire every year. T&A will remind you when the expiration date is approaching with a message like the one below. Licence renewal request: Here are the steps…

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Adding and changing Users in WINTMS

Adding and changing Users is quite easy. Access Windows TMS and navigate to the System menu and Maintain Users: From the Main Users Details panel, click on Users, this will open the Maintain Users pa…

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Full Rights for New User

To copy a User, follow the following steps. From the System menu, access Maintain Users. The Maintain Users menu is displayed. Select Users, then select the User to copy and press COPY. The system wi…

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AutoID Badge designer

Maintain badges. Select Maintain badges from the System menu, to open this table, which contains all badge designs currently on your system: You can modify an existing badge design by clicking the Mo…

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Delete a Finger Template

Delete a Finger Template 1. Open the WINTMS SHARE folder which is located on the server *if you do not know how to access this location follow these steps: Log into WINTMS Select the Help Menu Select…

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Need to Create a Report With a Date Prompt

From the Report Writer, Press ADD and give the report a name. On the Modify Report panel, enter a Report Title as desired and add columns 1 , 2. and 3 Next, you will press the OPTIONS button . Click…

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T&A - European Working Time Directive Features

The T&A Report Writer has a number of standard reports which are used to check that employees' work patterns comply with the EWTD. Please refer to the T&A User Guide, Chapter 21, for details on the d…

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How to Change the Name Displayed on the Terminal

Here are the steps to change the name displayed on the Terminals. The number of times that you will need to do this is dependent on how many different configuration files you have in use with the Ter…

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Client Install instructions

Introduction. This document explains how to setup TMS/HR Manager on a new PC. It is assumed that TMS/HR Manager is working on other PC(s). Please note that in order to set up a TMS client machine you…

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How to Download an Employee to the Terminals

To down the employee to the Terminals; Select the Employee in WINTMS. From the Employee Menu, Select the option Download Current Employee.

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Create New User

From Maintain User> Add We enter the NEW user's Username, in this case SUSANG and pressed OK.. Next we completed the Edit User screen We entered the User's Full Name and Profile. We clicked on the Se…

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Changing the IP Address on a Mitrefinch 900 Series clock or Access control unit.

Log into the Clock’s web server by entering its IP address into the address bar in your browser. Click Login and when prompted enter the daily MFUTIL PIN which can be obtained by contacting the T&A h…

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Employee in TMS but not in HR Manager

To check the Employee Type License for that employee, select the employee in WINTMS. Then under the Employee Menu, go to Change Employee Type. Then select Set Licence Options. And ensure that the HR…

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GPS clocking location from a mobile phone

How to enable GPS clocking location from a mobile phone. The following T&A version 7 and 8 instructions explain how to enable GPS locations when clocking from a mobile device: ​ 1. Sign into T&A as t…

Karishma
Updated by Karishma

Report That Shows if the Employee Has a Photo

Created a report that will indicate if the employee has a photo or not. Thanks to AF for the calculation syntax. xEmp:='EMPREF='+empref xPic:=HASRECORDSQL[xEmp,TMSEMPIC] Use xPic as a column that wil…

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Obtaining "500 internal server error" details

If the TMS Website encounters an error, it will present you with a "500 internal server error" message with a long error ID. The details of the error are logged in the background. You can find the de…

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Spring Time Change - North America

On Sunday March 10 th 2019 the clocks will be going FORWARD by 1 hour as part of Daylight Saving Time. The purpose of this document is to ensure that all of your Mitrefinch Terminals are correctly up…

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How to Unlock a User

From Maintain User> Select the User> Modify In your case we picked Major Sidu Next we went to Set Password We checked the Unlock Password.

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Support is Evolving

We have recently been updating you on the investment we’re making into our new OneAdvanced support channels. We’re streamlining our processes, investing in new systems, automating workflows, and impr…

Kellie Oxley
Updated by Kellie Oxley

Data Assurance Module - Identifying and preventing the accidental deletion of data (TMS versions 8.33.0.0 and below)

DA Module – Background information. The TMS 8 Data assurance module is an optional module that allows you to ensure that your data is kept GDPR-compliant and Employees are deleted in a timely manner…

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.NET Framework 4.8 for TMS 8

TMS 8 has been upgraded to use.NET Framework 4.8. Completing this enables us to make use of the fixes and enhancements that are provided within this version. It also ensures that we remain on a suppo…

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'Use Only Once' Checkbox on Book Absence Screen

The tick box on the book absence screen "use once only" We have had a response from development as to what it does. Please find the explanation below: This was introduced as part of the current day a…

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Changing the OT Threshold for OT Hours Calculation

The OT threshold for calculating Overtime is set in the ROSTER/SCHEDULEUnder System> Roster/Schedule Pick the Schedule. Click on Modify. Change the Hours in the Other box. Click on OK to save.

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Poller Keeps Going Down

I have restarted the Poller and Processor a number of time and they keep stopping - WHY ??Everything looks OK with Poller and Processor and the TEST completes successfully, but the next day they are…

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Help with Australian ADP Export Coding

The Report Code is used in REPORTs The Payment Code is used with MFPAYEXP 01 REGULAR 02 OT 03 DT 04 SA (pers Lv AUS) 05 VA (Annual Lv AUS) 07 LSL (LSL Lv AUS) 08 STAT 12 RDO

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