System administrator
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Scheduled Messages
Modify message
Create message
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Message frequency options
Report selection
Email settings and troubleshooting
Send one-time message
T&A Web
UK time change instructions
FES Instructions for UK Time Change in Spring 2023
FES Instructions for UK Time Change in Spring 2021
T&A Instructions for UK Time Change in Spring 2021
T&A Instructions for UK Time Change in Autumn 2021
Dashboard Maintenance
Profile maintenance
Tab maintenance
Dashboard maintenance
Reports widget
Widget maintenance
Widget public URLs
Themes and Dashboard
Modifying and deleting a created Theme
Dashboard background
Creating a Theme
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Active Themes
Progress Indicator
Theme
Calendar Maintenance
Create calendar
Calendar profiles
Calendar data types page
Calendar maintenance
Creating a Calendar data type
Payslip Management
Kiosk
Kiosk details
Kiosk Configuration
Modify action
Kiosk site planner
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Modify Kiosk preferences
Preparing to install Kiosk
Terminal Site Planner
Deactivate and Reactivate the terminal webpage
Upgrade Terminal Firmware on 900 series or Access Control Unit via Web Service
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Upload T&A 8 License Instructions
Temporary Licence
Version Number Mismatch
Licensing
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Messages Received
Enroller
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T&A Error phrases
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Advanced T&A Products Minimum IT Specifications
Configuring T&A for use with Microsoft Exchange Online
Support Knowledge Base
Clearing Anomalies - Start a New Period End
T&A 8 licence expiry and renewal
Adding and changing Users in WINTMS
Full Rights for New User
AutoID Badge designer
Delete a Finger Template
Need to Create a Report With a Date Prompt
T&A - European Working Time Directive Features
How to Change the Name Displayed on the Terminal
Client Install instructions
How to Download an Employee to the Terminals
Create New User
Changing the IP Address on a Mitrefinch 900 Series clock or Access control unit.
Employee in TMS but not in HR Manager
GPS clocking location from a mobile phone
Report That Shows if the Employee Has a Photo
Obtaining "500 internal server error" details
Spring Time Change - North America
How to Unlock a User
Data Assurance Module - Identifying and preventing the accidental deletion of data (TMS versions 8.33.0.0 and below)
.NET Framework 4.8 for TMS 8
'Use Only Once' Checkbox on Book Absence Screen
Changing the OT Threshold for OT Hours Calculation
Poller Keeps Going Down
Help with Australian ADP Export Coding
The Basics
Change Culture
Supervisor Basic Operations
Apply assumed clocks
Changes to hierarchical Security
Adding an additional day of credit
Invalid Login
T&A Entitlement Year End Procedure
Logging in and out as an Employee
Apache Log4j CVE-2021-44228 "Log4Shell" vulnerability
Employee basic operations
TMS Apps
Logging in: the Help button
Adding a keyed absence
Logging in as a Supervisor
Error tGlb.GetPkg
General navigation
COVID 19 - How to manage staff working from home
SAML Authentication in TMS 7
Onsite Report – OneAdvanced’s Liability Statement
Supervisor
The Supervisor View
Employee <undefined>
The Supervisor dashboard
Supervisor toolbar
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Employee and Group functions as a Supervisor
Change Supervisor password
Supervisor Functions
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Clocking in and out as a Supervisor
Clocking TAS
Location mapping for Clockings
SMS Clocking with Esendex
Make a T&A clocking
Absences
Employee Security
Invalid Credentials
Locking and unlocking an employee's account
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Self service password reset
Password Expiry for Employees
Employee passwords
Timesheets
Payslip Management
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Restart Employee
Employee Maintenance
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On-site list profile maintenance
Maintain On-site list
On-site list (Supervisor)
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Modify On-site list
On-site system preferences
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Create personal rosters action
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Group Absence Profile
Find Cover
Job Planner
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Mass Change
Anomalies
Editing work records to correct Anomalies
Authorising in the Anomalies page
Review Anomalies as Supervisor
Group Badge List
Requests List
Adding Additional Payments
Budgeting
Reports
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WinTMS User Guide
Employee
The Employee Dashboard
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Clock Card
Clock card
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Clockings Panel
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Additional payments panel
Worked hours panel
Check Anomalies as Employee
Clocking T&A
Actual Lateness
Recent clockings
Employee Details
Timesheets
Reports
Payslips
Group Absence Profile
Availability
Availability
Availability details
Add Availability
Copy Availability
Delete availability
Availability errors
Absences
Employee Documents
Planned Shifts
Employee Messages
Skills
Employee Security
Release Notes
Upgrading TMS 8
TMS 8 Upgrade Guide
Requesting absence deletions fails when absence was booked before using TMS v8.27
Release Reports
T&A 8 8.36.8.1 General Release Report
T&A 8.36.10.0 Release Report
T&A 8.36.9.0 Release Report
T&A 8 8.36.7.0 Release Report
T&A 8 8.36.7.1 General Release Report
T&A 8 8.36.6.0 Release Report
T&A 8.37.0.0 Release Report
T&A 8 8.37.0.1 General Release Report
T&A 8 8.37.1.0 Controlled Release Report
T&A 8 8.37.2.0 Controlled Release Report
T&A 8 8.37.3.0 Controlled Release Report
T&A 8 8.37.4.0 Controlled Release Report
T&A 8 8.37.4.2 General Release Report
T&A 8 8.38.0.0 Controlled Release Report
T&A 8 8.38.1.0 Controlled Release Report
T&A 8 8.38.2.0 Controlled Release Report
T&A 8 8.38.3.0 Controlled Release Report
T&A 8 8.38.4.0 Controlled Release Report
T&A 8 8.38.4.1 Controlled Release Report
T&A 8 8.38.5.0 Controlled Release Report
T&A 8 8.38.5.1 General Release Report
T&A 8 8.38.5.2 Controlled Release Report
T&A 8 8.39.0.0 Controlled Release
- All categories
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- Version Number Mismatch
Version Number Mismatch
When upgrading T&A, you may sometimes encounter the error message "Version number mismatch - please contact support".
This error message contains two numbers. The first is the current data version, this is the version that your database has been upgraded to. The second is the current program version, which shows the current version of T&A Web that is running. These two version numbers need to match.
If the data version is lower than the program version, please check the upgrade documentation for the section on unning Sysgen in order to upgrade the data.
If the program version is lower than the data version, please ensure that the T&A Web upgrade has been completed successfully.
