T&A 8 licence expiry and renewal

License Expiry:Typically, T&A 8 licenses expire every year. T&A will remind you when the expiration date is approaching with a message like the one below.

Licence renewal request:Here are the steps to request a new license:

  • Log into T&A as a supervisor (if necessary, log in as MASTER).
  • Navigate to the Licensing feature.
  • Click on the "Email license request" option.
  • This action will generate an email containing all the necessary information to create the new license.

Uploading the new licence:You will receive an email containing a .lic file from our licensing team. Save this to your desktop then log into T&A Web as a supervisor (you may need to log in as MASTER) and go back to the Licensing feature. Next, click the Upload license button and browse to the .lic file you saved. Select Submit to be directed to the Upload confirmation page. Alternatively, select Cancel to abandon and return to the Licensing page. The Upload confirmation page contains a comparison to review the information before activating, between your existing licence and the new licence.

  • Check your email for a message containing a .lic file from our licensing team.
  • Save this .lic file to your desktop.
  • Log into T&A Web as a supervisor (or MASTER if needed).
  • Navigate back to the Licensing feature in T&A Web.
  • Click on the "Upload license" button.
  • Browse your computer to select the .lic file you saved.
  • Click "Submit" to proceed to the Upload confirmation page.
  • If you decide not to proceed, you can choose "Cancel" to abandon the upload and return to the Licensing page.
  • On the Upload confirmation page, you will see a comparison of information between your existing license and the new license, allowing you to review the changes before activation.

For instance:Note: In above screenshot, anything that has changed from the existing licence compared to the new licence is highlighted in yellow.Click the Activate button to activate your licence or select Cancel to return to the Upload licence page. When activated, you'll be directed back to the Licensing page. A success message will be displayed at the top of the page along with all the updated details of the new licence.

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