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Karishma Updated by Karishma

Through certain actions, Supervisors may find themselves with an Employee selected that they do not have security rights to view. This can be achieved in a few ways:

  • Selecting an employee in the Group planner which is working 'away' from their normal Department
  • Creating a new employee for a Department the Supervisor does not have access to

When this occurs, the Supervisor will have Employee <undefined> in their Employee selection on the Supervisor toolbar. To avoid the Supervisor accessing sensitive information that they do not have security clearance to view, T&A 8 will always validate the security permissions of the Supervisor, and only display sensitive information if the Supervisor is allowed to view the Employee they have selected. If a Supervisor has selected an Employee they do not have access to, their Dashboard will display messages in place of sensitive information. They look like the following:

To remove these messages, all the Supervisor needs to do is select a valid employee using the Employee select on the Supervisor toolbar. 

Similarly, when a Supervisor adds a new Employee to a Department they cannot see, they will not be directed to that Employee's Employee details as they normally would. Instead, they will be shown this screen:

Once an Employee is in a Department outside of a Supervisor's security group, then the Supervisor should no longer be able to interact with that Employee. Likewise, if they are adding an Employee to a Department that they do have access to, then they won't see this message. 

Simply select a new Employee, or click Cancel to return to the Supervisor dashboard.

Note: If the Supervisor has mistakenly added the Employee to a department outside their security group, the Supervisor will then need to seek help from another appropriate Supervisor with access to that security group. That Supervisor will then need to move the Employee to the correct Department.

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