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Employee Confirmations

Kellie Oxley Updated by Kellie Oxley

Employee Confirmations are a feature within Auto-Rostering that allows you to require confirmations from employees to ensure that the Job is running as it should be. These Confirmations come in the form of Notifications – when an employee receives these notifications, they are required to "confirm" them, or else Auto Rostering notifies somebody that something may be wrong. They are applied to Job Types and can be used in Schedules as and when they are needed. Whenever a Job with one of these Job Types is put into a schedule, a User must be nominated as the "Admin", who will be notified if the employee working on that Job does not respond to the Confirmation notification. Confirmations come in two main forms: Lone Worker and Attendance.

• Lone Worker confirmations are used to ensure the safety of an employee. They can be used to make sure the employee periodically 'checks in' – this is useful for situations where the employee might be in a dangerous environment, or simply alone and you want to ensure that Auto-Rostering will automatically detect when the employee is either missing or unable to respond.

• Attendance confirmations are used to make sure that an employee will arrive on time at the Job. The employee will be required to confirm that they are attending the Job within a configurable time frame before the Job begins.

Lone Worker Confirmation

When you make a Job a Lone Worker Job, you can configure when Auto-Rostering sends 'check-in' notifications to the assigned employee during the Job. They can be configured to be sent at recurring intervals, for example on the hour, and then configure how quickly the employee needs to respond. If the employee does not respond within the set timeframe, then a notification will be sent to the User that has been specified as the Lone Worker Manager.

Please refer to Lone Worker Job section in this article here for more information on setting up a Lone Worker Job Type.

Note: individual Jobs may override the settings of their Job Type's Lone Worker settings.
Lone Worker Admin

When setting up a Subgroup in a Schedule, you can nominate up to two Users to be the Lone Worker Manager(s). On the Create Subgroup (or Update Subgroup when you edit a Subgroup) window(s), open the Lone Worker section and use the drop-down menu(s) to assign a Lone Worker Manager. Lone Worker Admin acts as the second and last tier of the escalation for the missed check-in notification by the employee, and even from the Lone Worker Manager. It can be configured from System Preference/ Schedule Tab. Auto-Rostering has the provision to define and configure max. 2 admin users.

Responding to Confirmations

During the Job, the Assigned employee will be sent Notifications on Auto-Rostering that they will need to confirm. If the employee does not respond to the Check In within the allotted timeframe, they are sent a follow up notification. If they still do not respond, then the event is logged in the Lone Worker Alert Log and the Lone Worker Manager is notified.

The Lone Worker Manager must then respond by resolving the issue and closing the incident in the Alert Log. If the Manager does not respond, then the Lone Worker Admin is notified – the Lone Worker Admin is chosen in the System Preferences.

Attendance Confirmations

When you make a Job an Attendance Confirmation Job, you can configure when Auto Rostering sends a confirmation notification to the assigned employee before the Job starts. The time before the notification is sent can be configured, as well as the time period for when the employee must confirm their attendance. If the employee does not respond within the set timeframe, then a notification will be sent to the User that has been specified as the Attendance Manager.

Please refer to Attendance confirmation Job section in this article here for more information on setting up an Attendance confirmation Job Type.

Note: individual Jobs may override the settings of their Job Type's Attendance Confirmation settings.
Attendance Managers

When setting up a Subgroup in a Schedule, you can nominate up to two Users to be the Attendance Manager(s). On the Create Subgroup (or Update Subgroup when you edit a Subgroup) window(s), open the Attendance Confirmation section and use the drop-down menu(s) to assign an Attendance Manager.

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