Increase session idle timeout

Karishma Updated by Karishma

T&A automatically logs you out after a period of inactivity in order to protect your account. You can change the length of time before T&A considers you to be inactive. This change will affect all users of the T&A Web system, both employees and supervisors alike.

A screenshot of a login form Description automatically generated

Note: It is best if you ask your IT department to assist with this.

Here are the steps:

  1. Locate the T&A website root folder. Usually this would be found on the web server in the folder C:\inetpub\wwwroot\TMS
  2. Open web.config in notepad. You may have a folder called web.config with a web.config file in it. This is a default copy that isn't used by the system.
  3. Locate the section below and change the "timeout" value. This is in minutes.

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<authentication mode="Forms">      <forms name="__Auth" loginUrl="TMS /login" timeout="20" defaultUrl="dashboard/home/" /></authentication>

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This feature was introduced in T&A version 8.27.5.

The default value is 20 minutes. The minimum value for the timeout is 1 minute. The maximum value is 10080 (7 days).

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