SFTP - Connect with FileZilla

Jon Gilbert Updated by Jon Gilbert

FileZilla is a free, open-source SFTP client available here.

Once installed:

Open Site Manager

In FileZilla, go to File → Site Manager (or press Ctrl+S). Click New Site and give it a name (e.g. OneAdvanced SFTP).

Enter connection details

Fill in the General tab with the following settings:

Field

Value

Protocol

SFTP – SSH File Transfer Protocol

Host

Provided by OneAdvanced

Port

22

Logon Type

Key file

User

Your SFTP username (provided by support)

Key file

C:\Users\YourName\.ssh\id_rsa

You may need to validate the Key file path through Explorer.

Click Connect

Click Connect. If prompted to trust the server's host key, click OK or Trust. You will be connected and land in your root directory /.

Navigate to the files folder

In the right panel (remote site), double-click the files folder. This is your working directory — all uploads must go here. You can create sub-folders as required. Also, any existing sub-folders will be visible here.

Chroot Security

You will only see your own /files directory — you cannot navigate to other folders on the server. This is by design and is called a "chroot jail". It ensures complete isolation between users and customers.

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