Licensing

Licensing upload errors

Under certain circumstances it will not be possible for you to upload a licence and an error message will be displayed. The causes of the different errors and warnings you may see are detailed below.…

Karishma
Updated by Karishma

Upload T&A 8 License Instructions

How to upload a new or updated T&A version 8 Licence:. The following instructions explain how to apply a new or updated T&A version 8 licence and should be followed via Web T&A. If you do not use Web…

Karishma
Updated by Karishma

Temporary Licence

Temporary licence. If you have no valid licence, a temporary licence is activated to allow a Supervisor or system administrator access to the Licensing page for a limited period of time. If you are u…

Karishma
Updated by Karishma

Version Number Mismatch

When upgrading T&A, you may sometimes encounter the error message "Version number mismatch - please contact support". This error message contains two numbers. The first is the current data version ,…

Karishma
Updated by Karishma

Licensing

The Licensing page is only available to Supervisors with Licensing enabled in their T&A user profile. The Licensing page in T&A 8 allows you to view information about your existing licence and inform…

Karishma
Updated by Karishma

Request a Licence

To request a new licence in T&A, first navigate to the Licensing page then click Email licence request in the left-hand navigation pane. The Email licence request page opens. For example: Click Gener…

Karishma
Updated by Karishma

Upload a Licence

To upload a new licence in T&A, first navigate to the Licensing page then click Upload licence in the left-hand navigation pane. The Upload licence page opens. For example: The Upload licence page ha…

Karishma
Updated by Karishma

Contact