Scheduled Messages

Modify message

The Modify message page allows you to edit the details and options of a Scheduled message you have already created. Additional options are available in the left-hand pane to save a copy of the messag…

Karishma
Updated by Karishma

Create message

A Supervisor can setup Scheduled messages that will be sent to Employees using this page. Click Create message from the quick actions drop-down menu to open the Create message page. For example: Send…

Karishma
Updated by Karishma

Scheduled messages

The Scheduled messages page is only available to Supervisors with Manage scheduled messages (Web only) enabled in their T&A User profile. The Scheduled messages page allows a Supervisor to send messa…

Karishma
Updated by Karishma

Message frequency options

Scheduled messages allows you to set messages to be sent either at a fixed time in the future, or on a recurring schedule. On the Create message page or the Modify message page is a section called Me…

Karishma
Updated by Karishma

Report selection

Scheduled messages allows reports to be sent as part of a message. This provides a powerful way to automate tasks such as sending out a report of anomalies in their department to a Supervisor every w…

Karishma
Updated by Karishma

Email settings and troubleshooting

This article focuses on the interaction between T&A and an SMTP email server. Many of the settings will require input from your local IT department as these will need to be set up on both the T&A sid…

Karishma
Updated by Karishma

Send one-time message

A Supervisor can send messages to Employees or other Supervisors using this page. The message sent is a 'one-time' message and will not reoccur as a Scheduled message. Click Send one-time message fro…

Karishma
Updated by Karishma

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